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LCRO to be relocated

10 August 2016

The Legal Complaints Review Office (LCRO) is to be relocated to the Auckland District Court as one of a series of measures aimed at making savings in Auckland justice agencies.

The Weather Tight Homes unit will also be relocated to the Auckland District Court and the National Transcription Service will be folded into the North Shore District Court.

Justice Minister Amy Adams says the moves will save more than $5.3 million over 10 years and improve support for victims of crime.

The National Transcription Service team of 35 staff are currently housed in the ANZ Centre in Albany, while the Weather Tight Homes unit and the LCRO, with a combined total of 24 people, are operating from the AA building on Albert Street in central Auckland.

Ms Adams says the North Shore District Court co-location will include other refurbishments to improve services, such as the merging of the separate service counters, creating a one-stop shop for all inquiries.

The registry has also been redesigned to ensure separation of people making customer inquiries from those waiting to be served with bails and orders after appearing in court. New facilities will be provided for victim advisors along with development of a separate waiting area for victims and other vulnerable witnesses.

Last updated on the 16th September 2019