New Zealand Law Society - Regional Manager Northern LCS NSC - Wellington or Auckland

Regional Manager Northern LCS NSC - Wellington or Auckland

New Zealand Law Society | Te Kāhui Ture o Aotearoa

About the Law Society

The New Zealand Law Society | Te Kāhui Ture o Aotearoa is the professional body for barristers and solicitors in New Zealand. The Law Society regulates all lawyers practising in New Zealand and is the membership organisation for practising lawyers. With 13 branch offices throughout the country, the Law Society is the Kaitiaki (guardian) of the practise of law in Aotearoa New Zealand and the consumers of legal services.

About the role

We’re looking for an experienced Regional Manager Northern to positively lead, develop and manage the staff and activities of the Lawyers Complaints Service in the North Island as well as our National Standards Committee team. You will be a champion for collaboration and will support teams to drive performance.

What you’ll be doing

  • Management and oversight of Team Leaders and staff responsible for the management of Standards Committees and complaint investigations
  • Ensuring cases are processed in accordance with the directions of standards committees, the Act and all regulations, practice notes and procedural manuals
  • Contribute to the national complaint’s management direction, and implementation of national strategy through the management, consideration and triaging of complaints and other related work
  • Contribute to the strategic operation of the Lawyers Complaints Service and reporting to the National Complaints Manager, GM Professional Standards, Chief Executive and Board
  • Work with the Regional Manager Southern ERS and contribute to the ongoing development of the Early Resolution Service
  • Oversight of the National Standards Committee teams.

This is a full-time role working 37.5 hours per week. It is important that the Law Society can attract, support, and retain quality staff and one of the ways we can achieve this is by offering employees the flexibility to manage their work/life balance. We embrace flexible working to support our staff to deliver their best and achieve a good work life balance.

This role is all about relationships, you will need a strong presence to influence and motivate to deliver positive outcomes. Your honest and direct communication style will engage and invigorate your people.

Our ideal candidate

  • Preferably a tertiary qualification in law or other relevant qualification
  • Strong ability for legal analysis
  • Ability to lead, mentor and develop a team
  • Ability to provide precise advice and take a strategic approach when required.
  • A high standard of written and oral communication skills is essential.
  • Written skills must include the ability to produce concise, well-structured, and well-reasoned material.

Diversity and inclusion are important to us and the Law Society is keen to ensure that appointments reflect Aotearoa New Zealand’s multicultural society. Applications from a diverse range of backgrounds are encouraged.

For a confidential discussion, additional information please email the People and Culture team on

A copy of the position description can be found here

If you would like to apply, please complete the application form and submit this together with your cover letter and CV to Please do not apply using the seek portal as we will only consider applications that have been made to the above email address.

Applications close 5pm, Tuesday 16 March 2021.

Applicants for this position should have NZ residency or a valid NZ work visa.

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