New Zealand Law Society - Frequently asked questions

Frequently asked questions

Where can I find my Registry User ID?

Your User ID is the six-digit number (including any leading zeros) shown on the bottom left corner of your practising certificate. You can also find it in emails we’ve sent you about renewing your practising certificate or making your annual CPD declaration.

If you have changed employer and no longer have access to the emails we have sent you, you will need to submit a change of details form.

I have forgotten my Registry password, what should I do?

On the Registry login page enter your User ID then click the ‘Forgot password?’ link. Click the ‘Email password reset’ button to send a password reset link to your email.

If you don’t appear to have received the reset email from us:

  1. Check that you have entered your six-digit User ID correctly, including any leading zeros
  2. Check all of your email in-boxes (for example work and personal)
  3. Check your junk email folders
  4. Check the firewall settings with your own IT people.

The password reset will expire, so please ensure that you use this option as soon as you receive it.

If you have changed employer and no longer have access to the email address that we have on record for you, you will need to submit a change of details form.

Why am I having difficulty accessing my Registry account?

It’s important that you enter your User ID in full. It has six digits, including leading zeros.

In some cases people can experience challenges accessing Registry when using a tablet device. We suggest that you use a computer or mobile phone instead.

Some web browsers have difficulty displaying our Registry site. We recommend using Google Chrome, Mozilla Firefox or Microsoft Edge. If you’re using one of these browsers and the website is still showing incorrectly, please contact us at registry@lawsociety.org.nz.

How do I pay for my fees and levies by credit card?

To pay for your fees and levies by credit card: 

  1. Log in to Registry and go to the ‘Pay Fees’ screen, ensure the check box next to your name is ticked, then click the ‘Continue’ button. 
  2. On the ‘Payment Summary’ screen check the ‘total due’ is correct, then click the ‘Continue’ button. 
  3. Enter your credit card information and click the ‘Pay’ button. 
  4. Once the payment has been processed an ‘Online Payment – Confirmation’ screen appears – do not exit until you see this screen. You may want to keep a copy of this confirmation for your records. 

How do I pay for my fees and levies by internet banking or direct credit?

To pay by internet banking or direct credit, deposit the payment into the New Zealand Law Society ASB account:   

12 3140 0119103 07  

Please ensure that the following information is identified clearly: 

Particulars:         [person’s name

Code:                   [User ID

Reference           [invoice number

How can I access my practising certificate?

Log into Registry database and go to the ‘Practising Certificates’ screen to access your practising certificate. Your practising certificate for the current year will available for download from its start date until its expiry date.

When renewing your practising certificate online, your practising certificate for the upcoming year should be available to download as soon as you have completed your 'fit and proper' person declaration and paid the required fees. Please contact Registry@lawsociety.org.nz if this is not the case.

You are not required to print your certificate, but you should confirm that it is available.  

How can I get an invoice with my employer’s name on it?

Lawyers and firm administrators are able to download invoices from the ‘Tax Invoices’ screen in Registry.

If you want your employer’s name to appear on the invoice instead of your name, select your work address as your preferred contact in the ‘Personal Details’ section. After approximately 10 minutes your employer’s name will appear on your invoice the next time you download this.

How can I get a receipt for my practising certificate renewal?

The invoice becomes your receipt when it’s paid, we don’t issue a separate receipt.

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