New Zealand Law Society - Frequently asked questions

Frequently asked questions

Where can I find my Registry User ID?

Your User ID is the six-digit number (including any leading zeros) noted on your practising certificate. You can also find it in emails we’ve sent you in the past about renewals or making your CPD declaration.

If you have forgotten your User ID or changed your email address, please contact

I have forgotten my Registry password, what should I do?

On the Registry login page click the ‘Forgot password?’ link and enter your User ID. Make sure you enter your User ID correctly. It is six digits, including leading zeros. Click the ‘Email password reset’ button to send a password reset link to your email. If you haven’t received the email from us:

  1. check your junk mail and spam folders for the password reset email
  2. check the firewall settings with your own IT people
  3. if your email address has changed, contact

Why am I having difficulty accessing my Registry account?

It’s important that you enter your User ID in full. It has six digits, including leading zeros.

In some cases people can experience challenges accessing Registry when using a tablet device. We suggest that you use a computer or mobile phone instead.

Some web browsers have difficulty displaying our Registry site. We recommend using Google Chrome, Mozilla Firefox or Microsoft Edge. If you’re using one of these browsers and the website is still showing incorrectly, please contact us at

How do I pay for my fees and levies by credit card?

To pay for your fees and levies by credit card: 

  1. Log in to Registry and go to the ‘Pay Fees’ screen, ensure the check box next to your name is ticked, then click the ‘Continue’ button. 
  2. On the ‘Payment Summary’ screen check the ‘total due’ is correct, then click the ‘Continue’ button. 
  3. Enter your credit card information and click the ‘Pay’ button. 
  4. Once the payment has been processed an ‘Online Payment – Confirmation’ screen appears – do not exit until you see this screen. You may want to keep a copy of this confirmation for your records. 

How do I pay for my fees and levies by direct credit or internet banking?

To pay by direct credit or internet banking, deposit the payment into the New Zealand Law Society ASB account:   

12 3140 0119103 07  

Please ensure that the following information is identified clearly: 

Particulars:         [person’s name

Code:                   [User ID

Reference           [invoice number

How can I access my practising certificate?

Log in to Registry and go to the ‘Practising Certificates’ screen to access your practising certificate. You are not required to print your certificate, but you should confirm that it’s available.  Each year’s practising certificate will remain visible until 1 July.

How can I get a receipt for my practising certificate renewal?

The invoice becomes your receipt when it’s paid, we don’t issue a separate receipt.

Lawyers and firm administrators are able to print invoices from the ‘Tax Invoices’ screen in Registry. Invoices for the upcoming practising year are produced in May.

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